We understand that if you are making a self referral it has taken a lot of courage for you to do so. We want to make this referral process as simple as possible.

If you are making a referral for your family, click the Self Referral option.
If you are making a referral from an organisation such as a hospice, hospital, school, charity or local authority on behalf of a family you work with, please click Organisation Referral.

Can I make a self Referral?

Have you experienced a bereavement? Is the death that of a parent/guardian or a child? Are there children in the household? Then the simple answer is yes.

Once Upon a Smile accept self-referrals providing the circumstances meet our criteria above.

A self-referral is any referral made to us by you, for your family.

Please note that making a self-referral our trained staff may need to ask questions relating to the death of your loved one so we can ensure we offer you the best possible support.

Self Referral

Make a referral on behalf of your family.

Organisation Referral

Local authority, hospitals, hospices and charities can use this page to make official referrals. Make a referral on behalf of a family you are working with.

If you have any queries or questions, please do not hesitate to call us

0161 711 0339